Case Studies
Published 21 January 2026

Case Study: The Advantage of Contract Service. How We Streamlined the Client’s Production Area in 30 Days

The dynamic growth of the production plant led to significant disorganization in the operational area. High employee turnover, frequent absenteeism, and a lack of consistent and standardized procedures negatively impacted process efficiency, on-time order fulfillment, and the predictability of production results. We proposed utilizing a contract service.

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    The Client’s goal was to ensure operational stability by entrusting the full management of the production area to a single, trusted partner. This partner was to assume responsibility for personnel management, work organization, quality and efficiency control, and results reporting, allowing the Client to focus on the strategic development of the plant without engaging their own HR resources in day-to-day production operations.

    Basic Data

    Industry: processing
    Location: Northern Poland
    Scope of cooperation: contract service – production area
    Completion time: 30 days
    Number of employees: 180
    Service provided by:

    Key Challenges

    • need for comprehensive HR support for the production area
    • ensuring process continuity
    • reduction of turnover and absenteeism
    • relieving management staff
    • full formal compliance

    Our Solution – Contract Service

    BISAR assumed full responsibility for organizing work in the production area as part of a contract service.

    Implementation Stages

    Process Analysis and Operational Preparation

    • analysis of Client’s operational requirements
    • defining candidate profiles, working hours, shift schedules
    • establishing KPIs (efficiency, quality, absenteeism) and reporting mechanisms
    • appointment of a BISAR coordinator

    Team Building and Organization

    • recruitment and onboarding of production employees
    • organization of shift work to ensure production continuity
    • securing staff for emergency situations

    Formal and HR services

    • comprehensive documentation and employment contracts
    • legalization of employment for foreign workers
    • HR and payroll settlements

    Operational Management of the Production Process

    • BISAR coordinator’s supervision of production flow
    • monitoring quality, efficiency, and KPI achievement
    • ongoing cooperation and reporting to the Client

    Implementation and Process Stabilization

    • on-the-job training and work standardization
    • optimization of production processes
    • maintaining stable performance indicators

    Results

    • organized and standardized processes
    • stable production team
    • HR department relief
    • clear billing model
    • 100% compliance with regulations

     

    We streamlined the production area through a contract service
    Read more about contract services: Contract Services – BISAR

    What did the Client say?

    “Cooperation with BISAR within the framework of a contract service allowed us to regain full control over the production area, which had become difficult to manage due to the dynamic growth of the plant and high employee turnover. The BISAR team took responsibility for work organization, personnel management, quality supervision, and performance monitoring, introducing consistent operational standards and stabilizing daily production processes.”

     

    Are you planning to hire additional employees?

    Partner with a company that will:

    • will take over the entire process – from recruitment to logistics
    • guarantee compliance with regulations and transparent conditions
    • provide a team ready to work in record time

    Contact us: biuro@bisar.pl

    Also read: Case Study: Assembly Line Service in a Contract Service Model – BISAR


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    Janusz Kamiński
    Marketing Manager