Case study: Contract Services – How We Took Over HR Management of the Client’s Production Area in 20 Days

The Client’s goal was to transfer the full management of the production team to a single partner who would ensure work continuity, personnel stability, and take responsibility for all HR and organizational matters.

Basic Data

Industry: manufacturing
Location: Northern Poland
Scope of cooperation: contract services in the production area
Completion time: 20 days
Number of employees: 90
Service provided by:

Key Challenges

• need for comprehensive HR management of the entire production area
• necessity to ensure process continuity and maintain production quality
• reduction of burdens on the HR department and management staff
• high turnover and absenteeism in the previous employment model
• requirement for full formal compliance and a transparent billing model

Our solution – implementation of contract services

BISAR took full responsibility for organizing the work of the production team as part of the contract service – from recruitment, through personnel management, to ongoing performance reporting.

Implementation Stages

Process Analysis and Operational Preparation

• audit of the production area and scope of tasks performed
• determination of the target number of employees and team structure
• establishment of key performance indicators (KPIs) and reporting model
• appointment of BISAR shift leaders and coordinators

Team Building and Organization

• selection of employees according to job requirements
• provision of a team ready for shift work
• ensuring work continuity through personnel reserves

Formal and HR services

• full handling of contracts, applications, and employee documentation
• legalization of employment for foreign workers
• timekeeping, absence records, and payroll

Operational Management of the Production Area

• ongoing team management by BISAR coordinators
• scheduling and responding to production changes
• quality control of work and adherence to production standards
• monitoring key production indicators (quality, efficiency, turnover, attendance)
• constant communication with Client management

Employee Onboarding and Process Stabilization

• team introduction by BISAR coordinators
• on-the-job and OHS training with an interpreter
• optimization of staffing levels

Results

• full takeover of HR management for the production area
• stable, rotationally secured production team
• reduction of absenteeism and improved work continuity
• relief for the Client’s HR department and management staff
• clear billing and performance reporting model
• 100% compliance with labor law regulations

What did the client say?

“Cooperation with BISAR in the contract services model allowed us to genuinely organize and stabilize the work of the entire production area. We gained a single, responsible partner who took comprehensive responsibility for personnel management, work organization, and the achievement of key operational indicators, which significantly streamlined the daily functioning of the plant.

Thanks to the support of the BISAR team, we were able to relieve our internal structures and focus on strategic business development. Today, we have a full sense of operational security, knowing that production processes are properly secured, carried out on time, and maintain high quality standards.“

Are you planning to hire additional employees? Check if contract services will work for your company.

Partner with a company that will:

• will take over the entire process – from recruitment to logistics
• guarantee compliance with regulations and transparent conditions
• provide a team ready to work in record time

Contact us: biuro@bisar.pl

Read also: Case study: How we implemented 400 employees in 30 days for an e-commerce client – BISAR

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Janusz Kamiński

Marketing Manager